Poor Mobilink service in Chitral

I would like to draw your kind attention towards the poor service being rendered by the officials of Mobilink Jazz in its franchise office in Chitral town. Their dealing with customers is not appropriate and they are taking extra charges when you reopen your sim. I have seen that generators remain switched on in other telecommunication franchises during power outages for providing uninterrupted service to their customers like Ufone and Telenor etc. But, here at Mobilink, they don’t care for their customers’ precious time. Sometimes, they show excuse that DSL is disconnected.
Breakdown of signal is also common in every few hours and signal disappears for ever in some buildings. I myself am fed up with this particular telecommunication service.  lastly, my request to the Mobilink authorities is to take serious step and dealing with customers should be proper and if the quality does not improve, it would be a major loss for the telecommunication company.-- Syed Hasnain Ali Shah, Morder Chitral 06 June 2012.

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